What is a good intranet? Office workers want to find important documents quickly and be able to edit it with ease. Construction site workers want to find site plans on their phone. IT departments want to create and display an FAQ. A CEO would like to blog and receive constructive criticism from employees. HR management’s forms are easy to find and fill in digitally on their phone. A few bold individuals would like to spar with one another in internal social media discussions. For digital development managers, the intranet 2.0 is a hub for organisational data flows and the heart of new productivity.
From all employees’ perspective, the intranet should have a clear structure, be easy to use, pleasant to look at and quick to load. Searches should find just the information I’m looking for and artificial intelligence should answer my questions. A good intranet connects the organisation and breaks down data silos.
Messaging, internal social media solutions, collaboration tools, project management solutions, document management systems and various business applications all fill a knowledge worker’s workday. Do we need a browser-based intranet solution in 2018? Yes. The majority of organisations require a place for segmented information that is as easy to use as possible, and a clear intranet is a great candidate. In the GDPR era, data is managed – or clearly in one place – when it is on an intranet. An intranet is the place to start your digital workday.
Digital work is not just reading notices or reading instructions, rather it is increasingly about electronic activity. More than just editing and sending documents. An intranet offers a great starting point for the digital workday and a channel for the digital tools used in the organisation. Information chaos can be managed if the whole entity is designed and built cleverly.
Everyone uses digital services in their free time. Why should some company employees be left out of workplace systems without a user licence? It’s time for the democratisation of the intranet and digital work. Information and skills are shared horizontally on coffee breaks and at lunch. Why not digitally, too? Let’s harness all of the organisation’s brain cells and make a digital work environment using licence-free technologies. It’s technically more secure and safer now than ever before.
Can an intranet be implemented without being based on SharePoint? They are built using tools from Google, Atlassian and IBM, but the licence fees are quickly apparent. The CMS chosen by Mediasignal as an intranet platform, Typo3, offers a robust open-source-based solution for a communicative and social intranet. Together with the Nextcloud document management system it forms a full-blooded digital work environment, with no licence fees.
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